Directed by actor Steve Buscemi, Beth (Tessa Thompson) is a crisis helpline volunteer, responsible for fielding phone calls from the most lonely, hopeless, and desperate people across America. From one shift to the next, the stakes seem to rise: is this the day she will save a soul - or lose one? Throughout the conversations of one emotionally perilous night, Beth's own story comes to light, revealing her own past and the reasons why she feels compelled to do this work.